Terms of Service

Effective Date: [Insert Date]

By accessing and using the services of Transformed Hair Design ("we", "us", or "our"), including visiting our website, booking an appointment, purchasing retail products, or receiving salon services, you agree to be bound by the following Terms of Service. If you do not agree to these terms, please do not use our services.

1. Appointments and Cancellations

Clients are responsible for arriving on time to scheduled appointments. We require a minimum of 24 hours’ notice to cancel or reschedule an appointment. Missed appointments or late cancellations may result in a fee up to 50% of the scheduled service. Clients who arrive more than 15 minutes late may forfeit their appointment or receive modified services at the stylist's discretion.

2. Payments

We accept major credit and debit cards, cash, and applicable digital payments. Prices for services and retail products are subject to change without notice. All services must be paid in full at the time of the appointment.

3. Refund Policy

Due to the nature of salon services, we do not offer refunds on completed services. If you are dissatisfied with your service, please notify us within 7 days so we can offer an appropriate solution, such as a service adjustment. All retail sales are final unless the product is defective or damaged at the time of sale.

4. Online Booking and Communication

By using our online booking system, you agree to provide accurate information and receive appointment confirmations, reminders, and other communications via email or text message. It is your responsibility to verify that your appointment details are correct.

5. Conduct

We reserve the right to refuse service to any individual for any reason, including but not limited to inappropriate behavior, harassment, failure to comply with salon policies, or repeated last-minute cancellations or no-shows.

6. Intellectual Property

All content on our website, including text, images, logos, and service descriptions, is the property of Transformed Hair Design and may not be reproduced or used without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Transformed Hair Design shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or website.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted to this page, and your continued use of our services constitutes acceptance of the modified terms.